Insurers - Did You Know?

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FSCO

Ontario Reg. 534/06 (PDF)

HCAI Participant List

Current Communication

HCAI & Auto Reform

Insurer Updates

E-Learning

Organization and User Set-up and Maintenance

Claim/Claimant Administration

Guides

Insurer User Role Table (PDF)

Adjuster Site Guide (PDF)

Administrator Site Guide (PDF)

Insurer User Manual

HCAI Processing

Accessbility Policy

Protected Links

Business Implementation Guide

Technical Integration Guide

Request to Access Personal
Information (PDF)

Information About Accessing your Personal Information (PDF)

Previous Releases
• OCFs May Require Screen Prints • You Can Increase HCAI's Speed
• Health Care Facilities - Make Cheque Payable Field • Use of Pending Status in HCAI
• Transferring Claims and Claimants within the HCAI system • HCAI - Data Entry Centre (DEC)
• Health Care Facilities & HCAI Effective Dates • User Administrators and Back-up User Administrators
• HCF Enrolment • Searching For Forms • Cannot Be Matched • Access Methods • Navigating HCAI • Privacy

Did You Know?

Business Lead Contact Details are Stored in HCAI

The contact details of Business and/or Technical Leads are maintained using information retrieved from the HCAI system.
Insurers are responsible for ensuring the contact details for their organization’s HCAI Business and/or Technical Leads are accurate and current.
Neither the HCAI Operations team nor the HCAI Development team will follow up with Insurers who have neglected to update their contact information...