Health Care Media/Public PMS
FSCO
Ontario Reg. 534/06 (PDF)
HCAI Guideline
HCAI Participant List
Current Communication
HCAI & Auto Reform
Insurer Updates
HCAI Bulletins
FSCO Bulletins
E-Learning
Organization and User Set-up and Maintenance
Claim/Claimant Administration
Adjudication
Guides
Insurer User Role Table (PDF)
Adjuster Site Guide (PDF)
Administrator Site Guide (PDF)
Insurer User Manual
HCAI Processing
Accessbility Policy
Protected Links
Business Implementation Guide
Technical Integration Guide
Privacy
Request to Access Personal
Information (PDF)
Information About Accessing your Personal Information (PDF)

PowerPoint Training

The HCAI PowerPoint series was developed to assist trainers in the delivery of a corporate HCAI training program.

Organization Set-up (PDF) - this slideshow outlines the requirements for initiating an organization within the HCAI system. It describes the set-up of insurers, child insurers, branches and adjusters.

Access and Roles (PDF) - this slideshow focuses on the creation of users, and the assigning of different roles and access levels to those users depending on their positions within the organization.

Adjuster and Support (PDF) - describes the roles of adjuster and support and describes their tasks within the HCAI system.