Claim and Claimant Management

The Claim and Claimant Management section provides tools to aid those involved in the management of manual entry of claims as well as managing the matching of forms received.

Tutorials

Our tutorial series are longer in length than our e-learning modules and provide comprehensive training information for users. By clicking on the links below you will be brought to pre-recorded videos.

Claim/Claimant Management

Claimant Matching

Quick Start Guide

Our Quick Start Guide provides claim-claimant management information at a glance and is an ideal tool to be printed and saved as a paper copy for future reference.

Claim/Claimant Quick Start Guide (PDF)

Documentation

Claimant matching is explored in this paper document that incorporates the business requirements to describe the intricacies of this process.

Claim / Claimant Matching Document (PDF)